At AP Catering & Events – Infusion of Flavourz, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website, services, and communications.
1. Information We Collect
We may collect the following types of information from you:
•Personal Identification Information: Name, email address, phone number, and any other details you provide when contacting us or requesting a quote.
•Event Information: Details related to your event such as event type, location, number of guests, food preferences, and dietary requirements.
•Payment Information: When applicable, we may collect payment details to process transactions, but we do not store this information after the transaction is complete.
•Website Usage Data: Information such as your IP address, browser type, pages visited, and interaction with our website through cookies or similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
•Service Provision: To provide you with catering services, event planning, and quotes based on your specific requests.
•Customer Support: To respond to your inquiries and offer support throughout the planning process.
•Marketing Communications: With your consent, we may send you updates, promotions, or information about our services that we think may interest you.
•Improvement of Services: To analyze website performance and customer feedback to improve our services and offerings.
•Legal and Compliance: To fulfill legal obligations, resolve disputes, or enforce agreements.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We ensure that any third parties we work with also follow these security protocols when handling your data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
•Service Providers: We may share your information with trusted third parties who assist us in providing our services (e.g., payment processors, delivery services).
•Legal Obligations: If required by law, we may disclose your personal information to comply with legal requirements, court orders, or government regulations.
•Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, monitor website traffic, and analyze user behavior. You may choose to disable cookies through your browser settings, but this may affect certain functionalities of our website.
6. Your Rights
You have the following rights regarding your personal data:
•Access: You have the right to request access to the personal information we hold about you.
•Rectification: You can request the correction of inaccurate or incomplete information.
•Erasure: You have the right to request the deletion of your personal data under certain circumstances.
•Objection: You can object to the processing of your personal data for marketing purposes or other specific reasons.
•Data Portability: You have the right to request the transfer of your personal data to another service provider.
To exercise any of these rights, please contact us using the details provided below.
7. Retention of Your Information
We will retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete your information.
8. Links to Other Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and where appropriate, notified to you via email or website notice. Please review t
his policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
AP Catering & Events – Infusion of Flavourz
Email: adam@apcatering.co.uk
Phone: 07774 344619
Address: 9 Wolsey Rd Lichfield WS13 7QH
This Privacy Policy ensures transparency about how AP Catering & Events collects and manages user data, providing peace of mind to visitors and clients.
We offer a wide range of bespoke catering for events and occasions across Lichfield, Tamworth, West Midlands, Staffordshire, Warwickshire and Leicestershire.
