Welcome to AP Catering & Events – Infusion of Flavourz. By accessing or using our website, services, and products, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before engaging with our services.
1. Definitions
•“We,” “Us,” “Our”: Refers to AP Catering & Events – Infusion of Flavourz, the provider of catering services.
•“Client,” “You”: Refers to the individual, business, or entity engaging our services.
2. Booking and Confirmation
•Initial Inquiry: To inquire about our services or request a quote, you must provide detailed event information, including the number of guests, location, date, and specific catering needs.
•Booking Confirmation: A booking is confirmed only when we receive a signed agreement or confirmation email and any applicable deposit (see Section 3).
•Deposit: A non-refundable deposit of [insert percentage] is required to secure the booking for your event. We reserve the right to decline bookings without a deposit.
•Final Payment: The remaining balance is due [insert time frame, e.g., 7 days] before the event. We reserve the right to cancel services if payment is not received by the due date.
3. Changes and Cancellations
•Client Changes: If you need to make changes to your booking (e.g., guest numbers, event location, menu), you must inform us at least [insert time frame, e.g., 10 days] prior to the event. We will try to accommodate these changes, but additional charges may apply.
•Cancellation by the Client:
•Cancellation Fees: If you cancel your event, the following cancellation charges apply:
•More than [insert time frame, e.g., 30 days] before the event: Deposit is forfeited.
•Less than [insert time frame, e.g., 30 days] before the event: [insert percentage, e.g., 50%] of the total cost will be charged.
•No Refunds: For cancellations made less than [insert time frame, e.g., 7 days] before the event, no refunds will be issued, and the full amount will be due.
•Cancellation by Us: In rare cases, we may cancel the booking due to unforeseen circumstances (e.g., illness, emergencies). In such cases, we will provide a full refund of any payments made.
4. Food Allergies and Dietary Requirements
•Client Responsibility: It is your responsibility to inform us in writing of any food allergies, intolerances, or dietary requirements when booking. We will make every effort to accommodate these needs but cannot guarantee the complete absence of allergens.
•Allergen Disclaimer: While we take care to avoid cross-contamination, we prepare food in environments that may handle nuts, gluten, and other allergens. We are not liable for any allergic reactions resulting from consumption of our food.
5. Event Day Responsibilities
•Access and Setup: You must ensure we have sufficient access to the event venue at the agreed time to set up the catering. Any delays caused by the venue or client may result in additional charges.
•Equipment and Staff: We provide all necessary catering equipment and staff unless otherwise agreed. Any damage to our equipment caused by guests will be charged to the client.
•Leftovers: We will package any leftover food for you to take home if requested. However, we are not responsible for the safety of food after it has left our supervision.
6. Pricing and Payment
•Quotes: All quotes provided are based on the information you supply and are valid for [insert time frame, e.g., 30 days]. Any changes to event details may result in changes to the quote.
•Final Invoice: The final invoice will reflect the agreed-upon services, any changes made, and applicable taxes or fees.
•Payment Methods: We accept payments via [insert accepted payment methods, e.g., bank transfer, credit card]. Payment instructions will be provided at the time of booking.
7. Liability and Indemnity
•Liability: While we take every precaution to ensure the safety and quality of our food and services, we are not liable for any damages, injuries, or losses incurred as a result of our services, except in cases of proven negligence.
•Client Responsibility: The client is responsible for ensuring that all necessary permits, insurance, and venue agreements are in place for the event. Any legal issues related to the venue or guests are the responsibility of the client.
8. Force Majeure
We are not liable for any failure to perform our services due to unforeseen circumstances beyond our control (e.g., natural disasters, pandemics, strikes). In such cases, we will work with the client to reschedule the event or issue refunds where appropriate.
9. Intellectual Property
All content, images, and materials on our website and promotional materials remain the property of AP Catering & Events – Infusion of Flavourz. You may not reproduce, distribute, or use any of our materials without our written permission.
10. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
10. Contact Us
If you have any questions, concerns, or requests related to these Terms & Conditions, please contact us at:
AP Catering & Events – Infusion of Flavourz
Email: info@apcatering.co.uk
Phone: 07774 344619
Address: 9 Wolsey Rd Lichfield WS13 7QH
These terms ensure clarity around bookings, payments, cancellations, and responsibilities, providing both the client and business with protection and a clear understanding of the services provided.
We offer a wide range of bespoke catering for events and occasions across Lichfield, Tamworth, West Midlands, Staffordshire, Warwickshire and Leicestershire.
